The Merchant - Salem

Breakfast was savoury and delicious, we loved the location of the place.

Its location in the heart of the downtown area was absolutely perfect and incredible. The staff were all knowledgeable, and the room was well-appointed and lovely romantic with a queen size bed.

individually decorated double room with great shower, large windows, as example. perfect and magnificent location right next to city centre. walking distance to many interesting shops and interesting independent shops across the street.

Delightful hotel, all of the staff were charming and gorgeous, awesome location right in the city center. Location: the venue was just next door to restaurants, bars, lounges within a block and the old town and Salem, MA. Our experience here was fantastic.

this place was cool, with unique rooms, exceptional staff. the room we had included coffee and cable channels.

Its awesome, central location was a plus.

Would recommend for a short stint

Charming hotel, convenient location, with enjoyable complementary breakfast options like spinach quiches and berry yogurt. A wonderfully clean and quiet room with air conditioning and a tv.

Nothings

The staff was attentive and friendly. Our room was spacious and featured a cozy fireplace. Snacks and drinks were readily available in the pantry. The bathroom had heated floors, a nice touch. Location was perfect, within walking distance to attractions 😊

Solo traveler looking for charm and convenience

The quirky decor and friendly staff, especially when I met a staff member who shared fascinating tales of the place's history with me. One night, I enjoyed the cozy ambiance and free snacks in the communal kitchen, seemed like I was at home.

It was a bit pricey but for the experience, I thought it was acceptable.

perfect base for exploring salem's historic gems

I loved the fresh baked cookies waiting for us upon arrival, and the charm of the beautifully decorated rooms. It's just a short walk to the Salem Witch Museum and only a few steps to Cafe Kushco, perfect for someone who enjoys strolling through city streets and parks.

The staff was super friendly and kept in touch to ensure everything was great. Our beautiful queen room was clean, comfortable, and beautifully decorated. It's right in the heart of everything yet still peaceful. They even provide healthy snacks and a coffee machine!

would recommend

Merchant is a charming hotel situated in the heart of Salem, providing easy access to local attractions, restaurants, and shops. The George Washington suite features a cozy fireplace, heated bathroom floors, and thoughtfully stocked toiletries. The decor is eclectic, and the staff is attentive.

Noisy street and occasional outside disturbances.

I was charmed by the eclectic decor and cozy lounge area. It felt so cute. The staff were attentive, assisting with my bags and providing thoughtful recommendations for exploring Salem. The heated bathroom floors were a good touch!

More accessibility options for seniors would be helpful.

The Beautiful King Room had a cozy gas fireplace that added charm, perfect for a couple's retreat. The decor throughout the hotel blends beautifully with the historic features.

The parking situation felt misleading. While they advertised free parking, finding a spot was tricky, and an extra fee caught us off guard. On the breakfast front, the offerings were quite basic, more akin to snacks than a full meal, leaving those expecting a substantial start to their day somewhat disappointed. The floorboards creaked, a reminder of the old building's charm but also an annoyance if you're a light sleeper.

Charming decor set the scene for a good stay, complemented by delicious fresh pastries, including scones and muffins, at breakfast. The friendly staff frequently checked in through texts. The only downside was limited privacy in the common areas, which sometimes felt too open for a cozy retreat.

Great stay, just fix the parking!

Had such a nice time! Room was super spacious and the decor was lovely. The bathroom? Totally gorgeous! Loved the complimentary snacks-they really hit the spot when we didn't wanna go out. Just gotta say, the parking instructions were kinda a mess, real frustrating trying to figure out where to go.